Shipping Policy

At this time, orders placed on this website can only be shipped to addresses in Singapore.

Once the tracking status is marked as "Delivered" on the delivery provider's website, we will deem the order to be completed.

Incorrect Shipping Address Details

You are solely responsible for inputting the correct address details at checkout.

In the event a wrong address is entered, we are not able to send out a replacement unless the items you have ordered are returned to us. In addition, We reserve the right to charge an additional shipping fee for re-sending the order to the correct address after the return order is received.

Some common errors include:

1. The Shipping Address does not include the apartment number

2. The Billing Address was input as the shipping destination by accident

We will not provide a refund or replacement for wrong address details.

Delays or lost parcels by our courier partner are not within our control. We will endeavour to assist with your order to the best of our ability in such events, please email us at hello.yasumatcha@gmail.com with your order number and we will assist where possible.